AURA
Aura Smart Solution · Malaysia

About Aura Smart Solution

Established in 2020, Aura Smart Solution is a Malaysian smart lock specialist providing smart door locks, professional installation and dependable local after-sales support for homes and businesses throughout Malaysia.

Get a Smart Lock Recommendation Discover Our Story
Based in Penang, Malaysia
Established since 2020
Nationwide installation support
Since 2020 Smart lock industry experience
Malaysia Nationwide installation coverage
Penang Showroom and local service presence
Up to 3 Years Warranty on selected Aura models
Aura Smart Solution technician installing a smart lock in Malaysia
Established Since 2020 Aura Smart Solution

Penang, Malaysia

Our Story

More than a smart lock supplier.

Aura Smart Solution was established in Penang in 2020 to provide Malaysian homeowners with a more complete and dependable smart lock experience.

Instead of simply supplying a product, we help customers understand which lock is suitable for their door, arrange professional installation and continue supporting them after purchase.

Today, Aura serves customers across Malaysia with smart lock consultation, installation, warranty support and local technical assistance under one brand.

  • Product recommendations based on actual door suitability
  • Professional smart lock installation across Malaysia
  • Local warranty and after-sales support
What We Do

A complete smart lock solution from selection to support.

Aura combines product consultation, professional installation and local after-sales service so customers have one clear point of contact throughout the ownership experience.

01

Smart Lock Consultation

We assess your door type, dimensions, existing locking system and preferred features before recommending a suitable Aura smart lock.

02

Professional Installation

Installation is arranged by experienced technicians who assess door compatibility and install the selected smart lock correctly.

03

Warranty Support

Selected Aura smart locks include warranty coverage of up to three years, supported by a local Malaysian service team.

04

Local After-Sales Service

Customers can contact Aura for troubleshooting, setup guidance, maintenance support and technical assistance after installation.

05

Nationwide Coverage

Aura coordinates smart lock installation and service support across multiple locations throughout Malaysia.

06

Penang Showroom

Customers can arrange an appointment to explore selected models and receive personalised smart lock advice before purchasing.

Made for Malaysian Homes

Smart locks for different Malaysian door types.

Door materials, frames, gaps and locking systems vary. Aura provides smart lock options for the door types commonly used in Malaysian houses, condominiums, apartments, offices and commercial properties.

Wooden Doors Security Doors Fire-Rated Doors Grille Doors Sliding Doors Aluminium Doors Stainless-Steel Doors Mesh Doors
Check My Door Compatibility
Why Choose Aura

Local support changes the entire ownership experience.

A smart lock is part product, part installation and part long-term service. Aura brings all three together under one Malaysian brand.

01

Established Malaysian Brand

Aura Smart Solution has served Malaysian smart lock customers since 2020, with a local business presence in Penang.

02

Door-Based Recommendations

We consider door material, thickness, existing lock, available space and usage needs before recommending a suitable model.

03

Professional Installation

Aura coordinates installation by experienced technicians instead of leaving customers to find an installer independently.

04

Nationwide Service Coverage

Installation and support are available across serviceable locations throughout Malaysia, subject to scheduling.

05

Local Warranty Assistance

Selected Aura models include up to three years of warranty coverage with local customer service assistance.

06

Penang Showroom Experience

Customers may arrange a showroom appointment to explore selected models and receive personalised advice.

How It Works

From door assessment to installation.

Our process helps reduce compatibility problems and allows customers to choose a smart lock with greater confidence.

01

Share Your Door Details

Send photos of your door, existing lock and frame through WhatsApp.

02

Receive a Recommendation

Our team recommends suitable models based on your door and preferred features.

03

Arrange Installation

We coordinate the installation date and confirm the relevant installation details.

04

Setup and Support

The lock is installed and set up, with after-sales assistance available afterward.

Penang Showroom

Explore Aura smart locks in person.

Our appointment-based Penang showroom allows customers to explore selected Aura smart locks, compare features and discuss door suitability with our team before making a decision.

Bayan Lepas, Penang, Malaysia
Visits are available by appointment
Product consultation and model comparison available
Book a Showroom Appointment
Frequently Asked Questions

About Aura Smart Solution.

Information about our Malaysian smart lock services, installation coverage, showroom and warranty support.

Is Aura Smart Solution a Malaysian smart lock company?

Yes. Aura Smart Solution is a Malaysian smart lock company established in Penang in 2020. We provide smart locks, professional installation and local after-sales support throughout Malaysia.

Does Aura provide smart lock installation across Malaysia?

Aura coordinates installation across multiple serviceable locations throughout Malaysia. Availability is subject to the installation location and scheduling.

What types of doors can Aura smart locks fit?

Aura offers smart lock options for wooden doors, security doors, fire-rated doors, grille doors, sliding doors, aluminium doors, stainless-steel doors and mesh doors.

Does Aura provide warranty and after-sales support?

Yes. Aura provides local technical assistance, after-sales support and warranty service. Selected models include warranty coverage of up to three years, subject to the applicable terms.

Where is the Aura smart lock showroom?

Aura Smart Solution has an appointment-based showroom in Bayan Lepas, Penang. Customers can contact us through WhatsApp to arrange a visit.

How can I check which smart lock fits my door?

Send clear photos of your door, existing lock, door edge and frame through WhatsApp. Our team will review the installation space and recommend suitable options.

Speak With Aura

Find the right smart lock for your door.

Send us photos of your door for a personalised smart lock recommendation, installation guidance or a Penang showroom appointment.

WhatsApp Aura
Local consultation · Nationwide installation · After-sales support
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